We will happily return or exchange any new or unworn items within 14 days of receiving your order if you dont love your purchase; no hard felyngs. We are unable to accept any returns or exchanges after this time frame. Products must be unwashed and in their original condition with all tags attached. Item with signs of wear will be rejected and returned to the customer.
Please note: All sale items are eligible for exchange only.
To initiate an exchange or return, please send us an email at hello@felyneactive.com listing your order number and reason for return. Once your return has been approved, please send it to the return address listed below.
All return orders must be returned using a prepaid or trackable return method.
International orders are eligible for return only. If you'd like to exchange your item, please send it back and place a new order.
If you ordered internationally and would like to make a return, you may ship items using any prepaid or a trackable return method (please ensure you send this back tracked). Returns must be shipped within 14 days of the delivery of your order.
Return Address:
FELYNE ACTIVE
60 SARRE ROAD
NW2 3SL
LONDON
(Please ensure you include your order number as a reference).
Once we have received your exchange or return, please allow up to 7 business days for this to be processed.